Global private Bank - turn-around management / project lead of CRM

Turn-around management/ program Lead of a strategic CRM project. Turn-around of the project and the implementation approach. Project manager of the CRM Project (business requirement engineering, business analysis, development, testing and deployment). Management of all relevant stakeholders in a multi- basket environment. Restructuring of the project (during burn-in phase) . Implementation/redesign of project budget and delivery quality controls.